SYSTEM CARTOGRAPHY

One product.
Clear boundaries.

SupportRunner separates the public brand, operator control plane, and machine API so every surface has one job and one trust boundary.

PUBLIC SURFACE MAP

A hostname is a contract.

The marketing site, evaluation workspace, and public API are live. Status and trust remain intentionally absent until their operating programs exist.

Livesupportrunner.ai

Public product and conversion

Liveapp.supportrunner.ai

Durable evaluation control plane

Liveapi.supportrunner.ai/v1

Versioned machine boundary

Livesupportrunner.ai/developers

Architecture and OpenAPI

Plannedstatus.supportrunner.ai

Public-safe service availability

Plannedtrust.supportrunner.ai

Security and compliance evidence

Protectedmanaged private preview

Release review with platform access

TRAFFIC OWNERSHIP

Route by actor, not by feature.

Humans and machines enter through stable, explicit boundaries with only the authority each surface needs.

01Customersupportrunner.ai

Understand the product and request a working session.

02Operatorapp.supportrunner.ai

Create a sandbox, model requests, and inspect durable runs.

03Integrationapi.supportrunner.ai/v1

Discover the versioned machine contract and edge health.

04Developersupportrunner.ai/developers

Read the URL map and download the OpenAPI contract.

API V1

Small, explicit, and versioned.

The public contract exposes discovery, topology, and health. Business resources remain inside authenticated product boundaries until their external authorization model is ready.

  • Versioned URL: /v1
  • Stable JSON errors and request IDs
  • No browser-wide CORS policy
  • Public topology exposes no private infrastructure
GET/v1/health
curl https://api.supportrunner.ai/v1/health

{
  "service": "support-runner-api",
  "status": "ok",
  "version": "v1"
}
BUILD ON A CLEAR MAP

Connect one real resolution flow.

Request a working session